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Luminary International University

Luminary
International University

Programs / Quality and Excellence / Certificate

Certificate | Quality and Excellence

Certificate in Quality Management and Organizational Excellence

Total quality management, quality assurance and ISO concepts, agile management and change management in one program.

Certificate in Quality Management and Organizational Excellence

Level

Certificate

Training hours

75 training hours

Format

Online, self-paced

Certificate

Verifiable serial number

What you will learn

Skills you can use at work

  • Principles, tools and techniques of total quality management
  • What ISO is, quality assurance and improvement
  • Agile management at scale
  • Managing organizational change

Who it is for

Quality, development and department staff.

Where it fits

At least 60 training hours.

Inside this program

The modules you complete

Total Quality Management Applications in the Workplace (15 hours)
  • Concept and principles of total quality
  • Objectives, elements and techniques of TQM
  • Quality strategy through company policy
  • Teams in implementing quality
Total Quality Management Skills (20 hours)
  • What quality is and its basic principles
  • What ISO is
  • Quality assurance and improvement
Agile Management (25 hours)
  • Concept of agility and flexibility
  • Mechanisms of agility and adaptation
  • Principles of agile project management
  • Applying agile management at scale
  • Performance management
Change Management in Organizations (15 hours)
  • Change and change management
  • Sources and forces of organizational change
  • Managing institutional change

Total: 75 training hours. Training hours are the instructional hours of each training kit or designed curriculum, not academic credit hours.

Your path

Every credential is a step, not an end point

Hours you complete here count towards the next level in the same field. Study one program now, add more later, and keep what you have already earned.

Learn, practise, prove

How you move through it

  1. 01

    Enrol and start

    Send the short enrolment form. We confirm by email and give you access.

  2. 02

    Study at your pace

    Work through short modules online. Pause and return as life requires.

  3. 03

    Practise and be assessed

    Quizzes after each module, a final assessment and practical tasks where the program needs them.

  4. 04

    Earn a verifiable certificate

    Receive a certificate with a unique serial number that anyone can check on this website.

Certificate recognition notice

Luminary International University offers vocational and professional certifications only. Its Certificates, Diplomas and Vocational Bachelor, Executive Master and Executive PhD pathways are vocational and professional qualifications, not academic degrees, and cannot be compared with, or used in place of, academic qualifications. Luminary does not operate under, or hold approval from, any ministry or department of higher education, including in the United States. Its certificates are not intended for academic equivalency, credit transfer or admission to academic programs.

Keep going

More in Quality and Excellence

Diploma | Standalone | Quality and Excellence

Professional Diploma in Quality Management and Organizational Excellence

A standalone diploma in quality: total quality management, quality assurance and ISO concepts, agile and change management, decision making.

161 training hours

Explore program

FAQ

Questions about this program

Do I need prior experience?

Not for Certificate programs. Tell us about your background and we will confirm the best starting point.

How long does it take?

75 training hours. Because it is self-paced, your calendar time depends on how many hours you can give each week.

Is there a study plan?

Yes. Modules are short and ordered, so you can plan a few hours each week and track your progress.

What do I receive?

A certificate with a unique serial number, listed on the verification page, once you complete the assessments.

Is this an academic degree?

No. It is a vocational and professional certification for career advancement.

Ready to start?

Enrol in the Certificate in Quality Management and Organizational Excellence or email us with any question.